Shipping policy

At Vector & Beam, we aim to deliver your orders safely and efficiently. We partner with PostEx to handle our shipping and ensure your products reach you as smoothly as possible.

1. Shipping Locations

We currently offer shipping across Pakistan, subject to courier service availability in your area.

2. Shipping Charges

Shipping charges may vary depending on the destination city, region, and courier service rates.

The applicable shipping fee will be displayed at checkout or communicated to you before your order is dispatched. Any applicable delivery charges will be included in your order total.

3. Order Processing

Orders are processed after confirmation. Once your order is prepared and handed over to PostEx, you will receive a shipping confirmation and tracking details, where available.

Please ensure that your contact number and delivery address are accurate to avoid unnecessary delays.

4. Delivery Times

Delivery times depend on your location, courier availability, and operational conditions.

While we work to dispatch orders promptly, unexpected circumstances such as weather conditions, public holidays, or courier-related delays may affect delivery schedules.

5. Order Tracking

Once your order has been dispatched, tracking information will be shared with you whenever available. You can use the provided tracking details to follow your shipment through the courier's tracking service.

6. Failed Delivery Attempts

Please ensure someone is available at the provided delivery address to receive your parcel.

If delivery cannot be completed due to an incorrect address, unavailable recipient, or other delivery-related issue, PostEx may arrange another delivery attempt according to its procedures.

Additional delivery or return charges may apply where applicable.

7. Incorrect Address or Contact Information

Vector & Beam is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete shipping information provided during checkout.

If you need to update your delivery details, please contact us as soon as possible. Changes may not be possible once your order has been dispatched.

8. Damaged or Missing Packages

If your order arrives damaged or appears to be missing items, please contact us promptly with your order number and supporting photographs, if applicable.

We will review the issue and assist you with the next steps.